WAXcetera's Cancellation Policy
We understand that things happen and you may have to cancel or change your appointment although doing so with short notice or not cancelling at all doesn't allow us to offer another valued client your appointment time. In order to give all of our clients great services at reasonable prices, we require 24 hours notice to reschedule or cancel an appointment.
If you aren't able to give us 24 hours notice, here is our policy.
1st No Show/short cancel appointment...No worries, we all get busy and things happen!
2nd No Show/short cancel appointment...We are sorry you missed your appointment but our esthetician was waiting...there will be a $10.00 charge applied to your next appointment and any subsequent no show appointments. For full body wax appointments, the $10.00 fee will apply and we will require a credit card to hold your appointment or you are welcome to book a same day appointment or try a walk in appointment.
Thank you for understanding!
We appreciate your support and loyalty.